Digital Delivery & Shipping Policy
Effective Date: 01/04/2025
Applies to: All digital products purchased on www.harrimony.live
At Harry Wedding LLC, all our products are digital downloads, which means there’s no physical shipping — and no waiting! As soon as your payment is confirmed, your files are available to download instantly, so you can start planning your perfect day right away.
📥 How Digital Delivery Works
- Instant Access:
After a successful payment, you’ll be redirected to a download page. You’ll also receive a confirmation email with a secure link to access your files. - Email Delivery:
The email will be sent to the address used at checkout. Please check your inbox (and spam/junk folder) for an email from Harrimony.live. - File Format:
Our products are typically delivered in PDF, DOCX, XLSX, or editable Canva formats. Product pages include specific file type details.
❓ Frequently Asked Questions (FAQ)
🕒 When will I receive my digital product?
Immediately after your purchase! A download link will appear on the confirmation page, and you’ll receive an email within a few minutes. If you don’t see it, check your spam folder or contact us.
📧 I didn’t receive my download email. What should I do?
- First, check your spam or promotions folder.
- If it’s not there, email us at support@harrimony.live with your order number, and we’ll resend the link promptly.
📂 What if I lose my downloaded file?
No worries! Just reach out to our Customer Success team with your order info, and we’ll resend the download link — we’re here for you 24/7.
💻 What do I need to open and edit the files?
- PDFs: Adobe Reader or any standard PDF viewer
- DOCX/XLSX: Microsoft Office or Google Docs/Sheets
- Canva files: A free Canva.com account
Product pages will specify what’s needed.
🔁 Can I return or exchange digital products?
Unfortunately, due to the nature of digital downloads, we do not accept returns or exchanges. However, if there’s a problem with your file (like corruption or wrong format), email us and we’ll make it right.
🔒 Can I share or resell your templates?
No. All digital products are for personal use only. Redistribution, resale, or commercial use is strictly prohibited and protected by copyright law.
🛠 Need help?
Our Customer Success agents are available 24/7/365 to make sure your experience is seamless and stress-free. If you have any issue at all, just email: